Oklahoma State University

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Problems with interpreter


  • The university is committed to hiring effective, qualified interpreters and makes assignments based on those qualifications.  If you are having difficulty understanding the instructor:
  • Check yourself first.  Have you done your home work and studied all the material you were supposed to study?  You must be prepared for each class.
  • Raise your hand and ask questions when necessary. There are probably other students who did not understand either and they will be glad you asked.
  • Discuss what you see as a problem with the interpreter after class. If you determine the interpreter is not transmitting information clearly, try to determine specifically what the problem is (sloppy finger spelling, ASL vs. SEE vs. CASE, too slow, struggling with the material, not objective regarding material, distracting attire, etc.). Oftentimes the interpreter can make necessary adjustments and resolve the problem.
  • Discuss any difficulties that arise with the interpreter(s).
  • If conflicts cannot be resolved directly, arrange to meet with the Deaf and Hard of Hearing Specialist as soon as possible.  In cases where the Deaf and Hard of Hearing Specialist is involved as an interpreter, the Coordinator will address the issue(s).